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Survey - Information Security and Governance Standards
The British Standards Institution (BSI) are conducting this short survey, and are looking for itSMF members feedback, to establish customer requirements for information security and governance...
View ArticleITIL® V3 Foundation Syllabus Review Process
Press Release: APM Group Following the launch of the ITIL V3 Foundation Certificate in IT Service Management in June 2007 and the Foundation Bridge Certificate launch in August 2007, it was always...
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Real progress is being made in the development and implementation of ITIL V3...
Keith Aldis, CEO, itSMF, said in a statement: "We are very pleased to be able to support, engage on and oversee how things are going with the introduction of ITIL qualifications into our industry....
View ArticleITIL V3 Intermediate Qualification Scheme Complete
The APM Group, which is responsible for accrediting the ITIL Qualification Scheme, has announced the completion of the ITIL intermediate qualifications. Candidates can now make their way to the ITIL...
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ITIL Service Management Practices - V3 Qualification Guidance
ITIL® is accepted worldwide as the documentation of best practice for IT Service Management. It is used by hundreds of organisations around the world who have based their service management processes...
View ArticleCSME Gains ITIL Examination Institute Status
Press Release: The APM Group, which is responsible for the ITIL Accreditation and Qualification scheme, has announced that CSME has become an accredited Examination Institute (EI). CSME has been...
View ArticleITIL® Service Mgt Practices - Qualification Guidance
ITIL® is accepted worldwide as the documentation of best practice for IT Service Management. It is used by hundreds of organisations around the worldread more
View ArticleICT Infrastructure Management Qualification awarded Complementary Status in...
The APM Group, which is responsible for the ITIL Examination Scheme, has announced that the Information Communications Technology Infrastructure Management (ICTIM) qualification has been granted...
View ArticleOGC announces phased withdrawal of ITIL v2 exams at itSMF International...
Press Release - OGC:In June 2009 OGC announced that itSMF International were undertaking a survey of the IT Service Management community to seek views on the uptake of ITIL version3 and the need to...
View ArticleOfficial ITIL® Website
IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates,...
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